Choosing a painter is not just about colour charts and a sharp finish. It is also about what happens after the job is done. A clear warranty protects your spend, sets expectations on care, and tells you how issues will be handled if something goes wrong later.
Below is a straight guide to what good paint warranties look like in Brisbane, how they work, and the questions to ask before you sign.
What a paint warranty actually covers
Workmanship warranty
This is the painter’s promise that the application was done properly. It usually covers problems like peeling, flaking, blistering or premature failure caused by prep or application errors. At ER Seven, we put the warranty term in writing on your quote, so there is no guesswork.
Product or manufacturer warranty
This comes from the paint brand. It covers the coating itself when used as directed. It does not replace workmanship. If you are comparing brands for longevity or low odour, our guide to the best paint brands for Brisbane is a handy read.
Performance promises
Some projects need more than a standard finish. For example, kitchens and clinics need hard wearing, easily cleaned coatings. If you are planning a restaurant update, see our restaurant painting overview. For clinics and care settings, our medical clinic painting page explains low odour and hygiene friendly options.
Typical timeframes in Brisbane conditions
Timeframes depend on the surface, the coating, and how the space is used.
- Interiors for homes: a solid workmanship warranty is often in the 5 year range, especially when quality acrylics are used. If you are selecting interior finishes, this piece on oil vs water based paints helps you pick the right system.
- Exteriors: intense sun, summer storms and sea air can shorten coating life if the wrong product is used. Our best exterior paints for Brisbane homes guide explains what lasts.
- Roofs: proper prep, repairs and primers are everything. Well specified systems can carry longer manufacturer terms. See our roof painting page for the process we follow.
- Cabinets: two pack and hard wearing waterborne enamels need correct cure times. Good painters will spell out handling times in writing. More on finishes here, cabinet painting.
- Commercial spaces: offices, restaurants and clinics often have scheduled maintenance plans, rather than a set once off term. For larger sites, visit office tower painting to see how we stage works and maintain finishes with minimal disruption.
We confirm the exact warranty term on your quote, tailored to the scope, substrate condition and paint system chosen.
What is included, and what is not
Usually included
- Adhesion failure like peeling, flaking and blistering that traces back to prep or application
- Premature chalking or loss of film when the system and surface were correctly specified
Common exclusions
- Structural movement, water ingress and leaks that were not part of the painting scope
- High pressure cleaning at close range, steam cleaning, or unapproved chemicals
- Heavy impact, abrasion, or changes to the substrate after handover
- Persistent moisture problems, for example in bathrooms with poor ventilation
- Unreported defects left to worsen for months
Good painters will put all inclusions and exclusions in plain English. If you want help building a realistic timeline around weather and occupancy, this article on planning the perfect paint timeline is worth a look.
How to keep your warranty valid
- Follow cure times. Fresh coatings need time to harden. Avoid scrubbing or taping décor to walls until advised.
- Clean gently. Use the mild cleaners listed on your care sheet. Kitchens, restaurants and clinics should stick to approved products.
- Log issues quickly. Take a few photos, note the room, and send them through. Small touch ups are easier to resolve early.
- Store touch up paint correctly. Label tin colour names and rooms. If you are disposing of old paint safely, see how to dispose of paint in Brisbane.
- Keep gutters and roofs clear. Standing water and blocked gutters can void roof coating terms, so simple maintenance helps protect your coverage.
Warranties for commercial properties
Commercial warranties are about performance over time. You want coatings that handle cleaning cycles, traffic, and building movement. The best value comes from planned maintenance, not crisis repainting. If you manage multi level sites, we can stage floors, lobbies and common areas with after hours work so tenants keep trading. This ties in nicely with why regular commercial painting saves money.
- Offices. Neutral palettes that age well, easy to clean finishes, and staged repaints. If you are refreshing a corporate suite, read office colours and productivity.
- Medical. Low odour, fast return to service, and antimicrobial options. See painting medical clinics.
- Hospitality. Hard wearing, washable finishes that match your brand. Planning a refresh, start with restaurant painting.
- Product selection. If you are weighing up coating systems, our write up on the best paint for commercial properties in Brisbane will help.
A quick checklist to ask before you sign
- What is the exact warranty term on workmanship for this job
- Which defects are covered, and how do I make a claim
- Which brand and system are you applying, and does it carry a manufacturer warranty
- Who registers the product warranty, and what proof do I keep
- What cleaning products are safe, and how soon can I clean newly painted areas
- Are there specific maintenance steps for roofs, kitchens or clinics
- How are touch ups handled during the term, and what is the usual response time
- If I sell the property, can I transfer the warranty to the new owner
Keep the answers with your invoice and colour schedule. If you need help choosing colours that age well, this guide to choosing the right white and our paint trends for 2025 are great starting points.
How ER Seven handles warranties
- Your quote lists the warranty term for your project, the coating system, and any care notes
- You get one point of contact for questions, scheduling and post job support
- If you flag an issue, we review photos first, then visit if needed, and agree the fix
- For large sites, we can include a maintenance schedule that spreads spend across the year
Working to a schedule reduces downtime and keeps finishes looking new for longer. It also makes budgeting easier.
FAQs
Is the warranty transferable if I sell my home
Yes, we can note a transfer for the remaining term. Let us know during handover, and keep the documents with your contract of sale.
Will bold colours fade faster in Brisbane sun
Bright reds and deep blues can fade faster outdoors. Pick exterior grade, UV stable systems, and be guided by our best exterior paints for Brisbane homes. Interiors are far less exposed, so fading is not usually an issue.
Do I need a different warranty for an office or restaurant fit out
Not a different warranty, but a different specification. Offices, restaurants and clinics have different cleaning and wear patterns. That is why our commercial pages, like office and tower painting, medical clinic painting and restaurant painting, focus on the right coatings and staging.
Ready to paint with confidence
A fair warranty is not a bonus, it is part of a professional job. If you want clear terms, quality products and a finish that holds up in Brisbane conditions, we are ready to help.
Thinking about a full exterior refresh, start here with best exterior paints that last. Planning a commercial repaint, review best paint for commercial properties. If you would like to discuss your project and warranty options, get in touch and we will map out a plan that suits your space and schedule.
